Shipping Options

U.S. Orders

U.S. Mail [ First-Class ]
Free !

U.S. Mail [ Priority ]
$4.50 per order

First-Class: Allow 7-10 business days from the time you order (2 days to process, then 4 or 5 days for mail delivery).

Priority: Allow 5 business days from the time you order (2 days to process, then 3 business days for mail delivery).

NOTE: The above U.S. Mail options do not include tracking numbers nor precise delivery times.

FedEx [ Overnight Next Morning ]
$25.00 base plus $3 per item

FedEx [ Overnight Next Afternoon ]
$21.00 base plus $3 per item

FedEx [ Overnight Saturday delivery ]
$35.00 base plus $3 per item

FedEx [ 2-Day ]
$15.00 base plus $3 per item

FedEx [ 3-Day ]
$11.00 base plus $3 per item

FedEx: Orders placed Monday-Friday by 2pm ET are shipped that same day. FedEx orders placed after 5pm ET Friday (or on Saturday or Sunday) will ship on Monday.

Overnight, 2-Day, and 3-Day FedEx delivery times are measured in "business days". So when figuring delivery dates, please only include Monday through Friday (but not Saturday or Sunday). Example: 2-Day delivery requested on a Thursday will arrive on Monday. The exception, of course, is that Saturday deliveries are intended to be delivered on Saturday.

International

International Airmail

$6.00 base plus $3 per item

Orders are shipped from Ithaca, NY. in 2 or 3 business days after order placement.

Please allow about 2 weeks for delivery from the time you order, and sometimes delivery can take longer. In some cases customs may play a factor.

Contact Info

Email: support

Please let us know if you have any questions, or issues concerning an order.

If your question is about an existing order and you have your order number handy, that really helps a lot.

Phone: (866) 692-6468 – Toll Free...

NOTE: We're really sorry about this, but as of April 2010 (when we consolidated shipping and production at our NY office) it hasn't been feasible for us to receive incoming calls. All calls go to voice mail, and we call back ASAP.

The "up-side" of this is that we are often able to look into the answer to your question ahead of time, which can be more efficient for everyone. We sincerely apologize to anyone who's been dissappointed to not get right through to a live person.